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Appointment Policy

To deliver meticulous, safe results, we reserve dedicated time for every client. Please review the policies below before booking with Face Naked Studio, Permanent Makeup Academy & Spa.

Booking & Deposit

  • A non‑refundable booking retainer is required to secure your appointment. The retainer is applied to your service total.
  • Prices and promotions are subject to change without notice.
  • By booking, you agree to all policies listed on this page.

Rescheduling & Cancellations

  • Please reschedule or cancel with as much notice as possible so we can offer your slot to clients on our waitlist.
  • No‑Show Fee: Missed appointments without notice will incur a $99 charge to the card on file.
  • Late Arrivals: If you are more than 30 minutes late, your appointment must be rescheduled. Contact us immediately so we can coordinate a new time. This ensures every client receives the full, uninterrupted service they deserve.
  • Same‑day cancellations may forfeit the booking retainer.

Timely communication allows us to serve each client at the scheduled time and devote ample time to each planned procedure.

Eligibility & Health

  • You must be 18+ with valid photo ID.
  • Notify us of medical conditions, skin sensitivities, prior PMU, recent procedures (chemical peels, microneedling), Accutane use (past 12 months), pregnancy or nursing.
  • Eyeliner appointments: Arrive without contact lenses and bring your glasses to wear home. This keeps your eyes comfortable and supports optimal healing.
  • Lip procedures: If you have a history of cold sores, an antiviral prescription is recommended.
  • Certain conditions may require a physician’s clearance; some may be contraindications.

Pre‑Care & Aftercare

  • Follow your service‑specific pre‑care (provided at booking) for the best retention and comfort.
  • We provide a complete aftercare kit and healing guidance for every procedure, with supervision by our expert artist.
  • A Perfecting Session (touch‑up) may be recommended 6–12 weeks after the initial appointment depending on service and skin type.

Corrections & Legacy PMU

  • No photos required prior to booking. There is nothing that Anna Khita cannot fix when it comes to botched permanent makeup or botched medical tattooing.
  • We plan an individualized, multi‑step approach during your in‑studio consultation and service (for example: color cancellation/neutralization, shape redesign, optional non‑laser removal, and targeted re‑implantation).

Guests, Children & Pets

  • For safety and focus, no additional guests are allowed in the treatment room.
  • No children or pets are permitted in the studio (service animals welcome).

Payments & Policies

  • We accept major cards and cash. Balances are due at time of service.
  • All retainers are non‑refundable. Digital products and services are non‑refundable.
  • Results vary by skin type, lifestyle, and aftercare. Multiple sessions may be required to achieve your goals.
  • By proceeding, you consent to before/after photography for charting and (with permission) education/marketing.

Contact & Scheduling

Need to reschedule, running late, or have a question? Reach us promptly so we can help.